BreakRoomBarbershop
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Policies

Policies, FAQ, and the fine print.

Frequently Asked Questions

Do you take walk-ins?+
Yes — we welcome walk-ins based on availability. Booking online is the best way to guarantee a time with your preferred barber.
How do I cancel or reschedule?+
Log in to your account and open your appointment to cancel. You can also use the cancellation link in your confirmation email. Cancellations made at least 2 hours before your appointment are refundable.
What happens if I'm late?+
We'll hold your chair for up to 10 minutes. After that your barber may need to reschedule to protect the next client's time.
Do you cut kids?+
Absolutely — most barbers offer dedicated kids' pricing. Check each barber's menu; minimum ages vary.
How does membership work?+
Subscribe to one of our three monthly plans and your haircut credits apply automatically at the chair. Plans are configurable and can be cancelled anytime.
What is the $3.75 platform fee?+
The platform fee covers secure online booking, reminders, and payment processing. It's applied once per appointment and shown as a separate line item on every receipt.

Cancellation Policy

Appointments cancelled at least 2 hoursbefore the scheduled start time are refunded in full (service + platform fee). Cancellations inside the 2-hour window may be subject to the barber's cancellation fee, and no-shows may be charged the full service price at the barber's discretion.

Privacy Policy

We collect only the information needed to deliver our services — name, email, phone, and appointment history. We use Stripe for payment processing, Resend for email, and Twilio for SMS reminders. We never sell personal information. For data access or deletion requests, email info@breakroombarbershop.com.

Terms of Service

By booking an appointment or subscribing to a membership with BreakRoom Barbershop, you agree to pay the displayed service price, platform fees, and any applicable taxes. Services are provided at the barber's discretion. Membership credits are for personal use, do not roll over, and cannot be redeemed for cash.